Phone Bill Audits

Bill Analysis and Audit

We can reduce your business’s telecommunications costs by up to thousands of dollars, following a thorough audit of your monthly telecom/Internet billing. We are able to achieve these cost savings for you by:

• Checking whether your carrier is applying the correct rates across your whole telecom/internet estate.
• Switching you to a better tariff or discount plan with your existing telecoms supplier or switching you to a new one.
• Ensuring that you are charged only for services you are using.
• Identifying redundant services (e.g. unused phone lines) you are still paying for.
• Spotting misuse of your lines - intentional or not - by your employees or other parties.
• Cutting down on unproductive or unnecessary calls including Toll Fraud.
• By introducing new technology such as Dynamic T1, VoIP and Sip trunking to reduce cost even further.

In most cases these savings can be achieved transparently, with no disruption to your day-to-day operations and involving little effort on your part. And when inaccuracies or overcharging are found, Netrix Communications will negotiate with the network operator on your behalf to recover the overcharged amount.

Our audit software enables us to perform an in-depth analysis of the itemised call details and other charge elements and to build a detailed call profile that will underpin any benchmarking or RFP activities.

We use specialist software to analyse your network operator’s electronic billing data. It is this that sets us apart from many non-specialist cost-reduction companies.

Audits are carried out in incremental stages to protect operational efficiency and to identify non-effective or redundant facilities as quickly as possible.

Landline Tariff Recosting and Compliance Checking Is your telecoms supplier giving you a good deal? By using our service, you will be able to find out one way or the other. You will:

• Discover whether your carrier is charging you correctly.
• Be able to compare alternative tariffs.
• Be provided with accurate savings reports, showing savings of 5-20% on your carrier bills.

How do we achieve this? We use specially designed, in-house analysis software to run call-by-call compliance checks on large bills (those containing multiple accounts) to ensure that your carrier has applied the correct tariff across the board

We then rerun your bill against your current tariff to identify problem areas.

We ensure that your rates are both competitive and fit your current call profile. Call distribution changes over time, and your tariff may no longer be appropriate. We help you compare the effect of different tariffs on your actual call charges. Our software takes account of factors such as minimum call charges and tariff caps.

If your telecoms or purchasing team has negotiated a new corporate tariff and wants to measure the savings effect, we produce an accurate result. Our process can support your competitive tendering exercises by avoiding dependency on estimated savings figures and recosting your actual call charges against the proposed tariff.

In addition we will perform "What if?" simulations and generate analysis reports.

3-step process In summary, we employ the following 3-step process:

• Import your carrier's electronic bill.
• Create a tariff against which to compare your call charges.
• Recost each call against the chosen tariff.